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Privacy Policy

This Privacy Policy explains how Vici Learn collects, uses, and protects your personal information in accordance with the Protection of Personal Information Act (POPIA) and other relevant regulations.

1. Responsible Party

Business Name: Vici Learn

Owner: Christelle van Wyk

Address: 1 Verdi Street, Vanderbijlpark, 1911, South Africa

Email: info@vicilearn.co.za

Phone: +27 76 541 9443

2. What Data We Collect

  • Information you provide voluntarily via forms (e.g., name, email, phone)
  • Technical data such as browser type, IP address, device information
  • Usage data through cookies or analytics tools

3. How We Use Your Data

We use your data to:

  • Provide and improve our tutoring services
  • Respond to inquiries and provide customer support
  • Ensure website functionality and monitor traffic

4. Cookies

We use cookies to enhance your experience. You may adjust your browser settings to decline cookies, but some features may not work as intended. Cookies used for analytics are anonymized and never linked to personal identity.

5. Data Security

We implement technical and organizational measures to safeguard your personal data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

  • Right to access your personal data
  • Right to request correction or deletion
  • Right to object to or limit processing
  • Right to lodge a complaint with a regulatory authority

7. Contact Form

When you use our contact form, the data you submit is used solely for responding to your inquiry. It is not shared with third parties without your permission.

8. Analytics (Matomo)

We use Matomo (self-hosted) to track website usage in an anonymized form. Data is used strictly for internal performance and content improvement. You can opt-out via the Matomo privacy tool if available.

9. Google Maps

This website may use Google Maps to show location details. Using this feature may share your IP address with Google. For more, see Google's privacy policy: https://www.google.com/policies/privacy/

10. Updates

We may update this Privacy Policy to reflect legal, technical, or business changes. Please revisit this page for the latest version. Last updated: May 2025.